Return Policy

In-Shop Purchases: For purchases made in one of our shops, we can accept returns or exchanges for store credit only, with receipt, on items in original packaging and in resellable condition, within 10 days of purchase. During the holiday season, purchases made from Nov 20 through Dec 24 are eligible for return through Jan 15.

Online Purchases: Online orders are eligible for return up to 10 days after date of delivery for Occasionette credit only. Customer is responsible for all shipping / return shipping cost unless items arrived damaged. Items must remain in original packaging with no signs of wear or customer use in order to be considered for return. Please contact hello@occasionette.com with a photo of the item within 10 days of date of delivery to begin the return or exchange process. We cannot accept returns (either in-shop or by mail) without prior approval via email from hello@occasionette.com. Occasionette does not issue refunds, and only offers store credit for items returned.